Privacy Policy
Privacy Policy for AL-Qaim Hub
Last Updated: July 1, 2025
At AL-Qaim Hub, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store or make purchases of healthcare equipment from us, including items like blood pressure monitors, sugar machines, and other medical devices.
1. Information We Collect
We may collect personal information from you in several ways:
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Directly from you: When you make a purchase, create an account, sign up for our newsletter, inquire about products, or interact with our staff. This may include your name, address, email address, phone number, and payment information.
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Transaction Information: Details about the products you purchase, the date and time of your transactions, and payment methods.
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Communications: Records of your correspondence with us, such as emails or phone calls.
2. How We Use Your Information
We use the information we collect for various purposes, including:
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Processing Transactions: To fulfill your orders for healthcare equipment and process your payments.
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Customer Service: To respond to your inquiries, provide support, and manage your returns or exchanges.
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Communication: To send you updates about your orders, provide information about our products and promotions (with your consent, where required), and respond to your feedback.
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Improving Our Services: To understand your preferences and improve our product offerings, store layout, and customer experience.
3. Data Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, transaction information, and data stored in our systems.
4. Changes to This Privacy Policy
AL-Qaim Hub has the discretion to update this privacy policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.